Frequently Asked Questions
â FAQ
Frequently Asked Questions
Everything you need to know about shopping at I.T Gadgets. Can't find your answer? Contact us directly!
đĻ Orders & Payment
How do I place an order? +
Simply browse our store, add your desired products to the cart, and proceed to checkout. Fill in your delivery details and confirm your order. It's that easy!
Do you offer Cash on Delivery (COD)? +
Yes! We offer Cash on Delivery (COD) across Pakistan. You pay when your order arrives at your doorstep â no advance payment required.
Can I cancel my order? +
You can cancel your order within 12 hours of placing it by contacting us via WhatsApp at +92 371 6527575. Once the order is shipped, cancellation is not possible.
đ Shipping & Delivery
How long does delivery take? +
Standard delivery takes 3-7 business days depending on your location. Major cities like Karachi, Lahore, and Islamabad typically receive orders within 2-4 business days.
How can I track my order? +
Once your order is shipped, you'll receive a tracking number via SMS or WhatsApp. You can use it to track your order on our Track Your Order page.
Do you deliver all over Pakistan? +
Yes! We deliver to all major cities and towns across Pakistan including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, and more.
âŠī¸ Returns & Refunds
What is your return policy? +
We accept returns within 2 days of delivery for damaged, defective, or wrong items. The product must be unused and in original packaging. See our full Return & Refund Policy.
How do I get a refund? +
Once your return is approved, refunds are processed within 5-7 business days. For COD orders, refunds are issued via bank transfer.
đą Products & Warranty
Are your products genuine? +
Absolutely! All products sold at I.T Gadgets are 100% genuine. We source directly from trusted suppliers and manufacturers to ensure premium quality.
Do your products come with warranty? +
Warranty details vary by product and brand. Please check the individual product page for warranty information, or contact us for clarification before purchasing.
Still have questions?
We're happy to help! Reach out to us directly.
hussnainsharifms@gmail.com  | WhatsApp +92 371 6527575